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Kohl's price adjustment policy

Kohl's price adjustments: ask for the difference within two weeks

The short answer

If you bought at Kohl's in the prior two weeks and the sale or regular price is now lower than what you paid, you can ask for a price adjustment with your original dated sales receipt.

Within two weeks of purchase

A price adjustment is a store policy, not a consumer right. Kohl's sets the window and the exclusions, and Kohl's decides each request. Here is what its policy says and how to ask.

How to claim

How to ask Kohl's for the difference.

  1. 01

    Check that you bought the item in the prior two weeks, on sale or at regular price, and that the sale or regular price is now lower than what you paid.

  2. 02

    Store purchase: ask at a Kohl's store.

  3. 03

    Kohls.com purchase: contact Kohl's Customer Service.

  4. 04

    Coupons from the original purchase apply to the adjustment only if they are still valid.

Before you ask

What to bring

  • Your original dated sales receipt. Kohl's requires it.
  • The lower Kohl's sale or regular price on the same item.
Exclusions

What doesn’t qualify

  • Clearance markdowns.
  • Kohl's Cares merchandise.
  • Buy One Get One items, whether you bought them as BOGO or they are in a BOGO now.
  • Periods Kohl's names when adjustments aren't available.
How Receipt Weasel helps

It watches the Kohl's price while the window is open.

  1. 1. You add your Kohl's receipt. A photo, a screenshot, or the details typed in. You confirm which items to watch; nothing is tracked from a guess.
  2. 2. It watches the price for Kohl's window. It checks automatically for as long as the window is open: within two weeks of purchase. You do nothing.
  3. 3. It tells you when a drop shows up. In the app and by email, with the price you paid, the lower price, and the deadline.
  4. 4. You ask Kohl's. Receipt Weasel does not file the claim or contact Kohl's. Kohl's decides.

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Straight answers

Kohl's price adjustment questions.

Does Kohl's do price adjustments?
Yes. If you bought on sale or at regular price in a Kohl's store or on Kohls.com, and the sale or regular price is now lower than what you paid in the prior two weeks, you can ask for the difference with your original dated sales receipt.
Can I get a Kohl's price adjustment on clearance?
No. Clearance markdowns don't qualify, and neither do Kohl's Cares merchandise or Buy One Get One items.
How do I get a price adjustment on a Kohls.com order?
Contact Kohl's Customer Service. Store purchases are adjusted in store.
Do my coupons still count after a Kohl's price adjustment?
Coupons from the original purchase apply only if they are still valid.

Checked November 12, 2026. Policies change; read Kohl's policy.