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Best Buy price adjustment policy

Best Buy price adjustments: ask for the difference during your return and exchange period

The short answer

If Best Buy lowers its own in-store, online or app price during your return and exchange period, it matches the lower price when you ask.

During the return and exchange period

A price adjustment is a store policy, not a consumer right. Best Buy sets the window and the exclusions, and Best Buy decides each request. Here is what its policy says and how to ask.

Holiday 2026

Best Buy's holiday rule runs through January 15, 2027.

Effective October 30, 2026, most products bought from October 30 through December 31, 2026 can be price matched to Best Buy's own price through January 15, 2027. Items excluded from the extended holiday return period (cell phones, AppleCare+, holiday decorations and non-returnable items) are excluded.

How to claim

How to ask Best Buy for the difference.

  1. 01

    Find the lower Best Buy price on the same item: in a store, online or in the app.

  2. 02

    Online order: start from Order Details for that order.

  3. 03

    Or ask through Best Buy chat, call 1-888-BEST BUY (1-888-237-8289), or go to a Best Buy store.

  4. 04

    Ask before your return and exchange period ends. The period varies, so check the one that applies to your purchase.

Before you ask

What to bring

  • Your order details for an online order, or your receipt for a store purchase.
  • The lower Best Buy price on the same item, and where it is showing: in store, online or in the app.
  • Your purchase date, so you can confirm you are still inside your return and exchange period.
Exclusions

What doesn’t qualify

  • Items sold by Marketplace sellers.
  • Clearance, refurbished, open-box and pre-owned items.
  • Pre-orders.
  • Trade-in offers, bundles, and gift card or credit card offers.
  • A second match on the same item. Best Buy allows one match per identical item per customer.
How Receipt Weasel helps

It watches the Best Buy price while the window is open.

  1. 1. You add your Best Buy receipt. A photo, a screenshot, or the details typed in. You confirm which items to watch; nothing is tracked from a guess.
  2. 2. It watches the price for Best Buy's window. It checks automatically for as long as the window is open: during the return and exchange period. You do nothing.
  3. 3. It tells you when a drop shows up. In the app and by email, with the price you paid, the lower price, and the deadline.
  4. 4. You ask Best Buy. Receipt Weasel does not file the claim or contact Best Buy. Best Buy decides.

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Straight answers

Best Buy price adjustment questions.

Does Best Buy do price adjustments?
Yes. Best Buy calls it the Price Match Guarantee. If Best Buy lowers its own in-store, online or app price during your return and exchange period, it matches the lower price when you ask.
How long do I have to ask Best Buy?
Your return and exchange period. It varies, so check the one that applies to your purchase.
How do I ask Best Buy for a price match on an online order?
Start from Order Details for the order, or use Best Buy chat or call 1-888-BEST BUY (1-888-237-8289). You can also go to a Best Buy store.
What doesn't qualify?
Marketplace seller items, clearance, refurbished, open-box, pre-owned, pre-orders, trade-in offers, bundles, and gift card or credit card offers. Best Buy allows one match per identical item per customer.

Checked November 12, 2026. Policies change; read Best Buy's policy.